Welcome to Fleur Telecom
Upcoming changes at Fleur
To help you get a resolution as quickly as possible, we are consolidating all of our offices into one new office in Horsham, West Sussex as of Monday 20th April 2020. As part of this change, we have been working hard to upskill our agents with specialist areas of knowledge, to help get things right the first time. You’ll notice that our phone line options have changed, so please listen carefully to get through to one of our friendly team who will be waiting to help.
We’ve also made some changes to the MyAccount page and future invoices, making them simpler and easier to understand. You can find useful information about using the new MyAccount page at www.fleurtelecom.co.uk/faqs/ by clicking on the Guide tab.
We hope the changes make a smoother service for our customers and thank you for your feedback and continued custom.
We are a communications provider that is dedicated to providing our customers with great value, high quality connectivity underpinned by UK-based customer support. With line rental, calls, broadband and mobile on offer to our customers, we aim to provide that all-important link between their home and the outside world. With the majority of our customers based in rural locations, we strive to deliver the best possible communications available to them. We strongly believe in a no nonsense approach when it comes to the way we do business. That means no complicated bundles, just simple, dependable solutions. We do not believe in passing customer information to third parties without permission and we do not have any authorised dealers. If you are contacted by a third party claiming to be linked to Fleur, please be vigilant and call us.